Client Technical Support Agent

Λήγει στις: 16/03/2017 

Responsibilities :

• Deal directly with clients through phone, email and/or live chat
• Obtain and evaluate all relevant information to handle inquiries correctly
• Respond promptly to customer inquiries, handling and resolving them accordingly
• Record details of all inquiries, comments and complaints
• Direct requests and unresolved issues to the designated person/department
• Communicate precise and correct information at all times
• Be an ambassador for the company and provide high level service through the necessary channels

Qualifications :

• University/ College Degree
• Fluency in English, any additional language will be considered as an advantage
• IT proficient
• Excellent communication and organizational skills
• The successful candidate must be able to work shifts on a 24/5 rotation

Benefits :

• The opportunity to learn and grow alongside a team of individual experts in the field
• The opportunity to work in a fast-paced and demanding environment
• Excellent remuneration package including the 13th salary

Email: careers@nullpointdigital.com